Precise, fully documented on-site work

Your eyes and hands in the data hall: from simple tasks to technical work guided by your own engineers.

• Power cycling, visual checks, LED status reports
• Patching, re-cabling, labelling
• Replacement of disks, PSUs and optical modules
• Live assistance to your engineers over video

Receiving, racking and powering up your hardware in line with site rules.

• Delivery reception and inspection
• Racking, structured cabling, cable management
• Power-up and initial console configuration
• Before / after photos and inventory

Scheduled visits to prevent failures, and immediate response when an incident strikes.

• Periodic inspections following your checklist
• Cleaning, fan and power supply checks
• Fault diagnosis and part replacement
• Warranty and RMA follow-up

Fault location and optical link qualification, from the patch panel to the landing station.

• OTDR and optical power (link budget) measurements
• Connector inspection and cleaning
• Break and attenuation location
• Actionable test reports

A reliable picture of your racks: equipment, serial numbers, space usage and cabling.

• Rack-by-rack, U-by-U survey
• Serial numbers and asset tags
• Connection mapping
• Excel deliverable and photos

We coordinate manufacturers, carriers and site contractors on your behalf.

• Opening and tracking vendor tickets
• Hosting and escorting field engineers
• Parts reception and RMA returns
• Coordination with data center staff

During a major incident, an engineer stays on site at your NOC's disposal until service is restored.

• 24/7 dispatch in under 2 hours
• Continuous on-site presence
• Regular status updates
• Detailed incident report

Our monitoring platform watches your network, servers, applications and data centers around the clock, and alerts the right person by SMS as soon as an outage is confirmed, even without Internet.

• Network, servers, applications, power and data centers in a single console
• Alerts by SMS, email, voice call, WhatsApp, Telegram or Teams, with on-call rotas
• Automatic root cause, incidents, SLA reports and OmniX AI
• IT asset inventory, floor plans and IPAM, hosted on your premises

Free demo, no sign-up: credentials are shown on the login page.

For businesses and individuals: we install and set up your computers, printers and software, ready to use.

• Desktops and laptops, monitors, printers and scanners
• Windows, Office / Microsoft 365, antivirus and business software installation
• Data transfer from your old computer
• Complete workstation setup for your teams

Slow, broken or infected computer? Fast diagnosis and repair, on site or at our premises, for businesses and individuals alike.

• Hardware and software diagnosis
• Virus and malware removal
• Drive (SSD), memory, screen, keyboard or battery replacement
• Data recovery and system reinstallation

A reliable, secure network, from home to office: Internet connection, Wi-Fi, sharing and data protection.

• Setup of routers, switches and Wi-Fi access points
• Extended Wi-Fi coverage and guest networks
• Shared printers and folders, NAS and automatic backups
• Firewall, VPN, business email and IP cameras

Hand us your IT: a single point of contact, fast response and full tracking in our client portal.

• Maintenance contracts for businesses (small companies, SMEs, NGOs)
• Remote assistance and on-site visits
• Updates, backups and fleet monitoring
• Advice and purchase of hardware suited to your budget