Remote Hands · Smart Hands · Djibouti
Your trusted hands on the ground in Djibouti
On-site support for data centers, subsea cable landing stations and telecom networks. We act on your behalf, around the clock, with carrier-grade discipline.
- 9years of data center experience
- < 2h to be on site (P1)
- 24/7 availability, holidays included
Our services
Everything an on-site engineer can do for your infrastructure
You manage remotely, we act on the ground: from a quick visual check to hardware replacement and fiber testing.
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Remote & Smart Hands
Your eyes and hands in the data hall: from simple tasks to technical work guided by your own engineers.
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Equipment installation
Receiving, racking and powering up your hardware in line with site rules.
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Preventive & corrective maintenance
Scheduled visits to prevent failures, and immediate response when an incident strikes.
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Fiber troubleshooting & OTDR testing
Fault location and optical link qualification, from the patch panel to the landing station.
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Inventory audit
A reliable picture of your racks: equipment, serial numbers, space usage and cabling.
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Vendor management
We coordinate manufacturers, carriers and site contractors on your behalf.
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Outage support
During a major incident, an engineer stays on site at your NOC's disposal until service is restored.
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Let's discuss your needs
Request a quote
Wherever your traffic flows
- Djibouti's 2 data centers
- YAC station
- Haramous CLS
- Rasdika CLS
- To7 CLS
Why OmniXPro
A local partner with international standards
We know Djibouti's sites, teams and suppliers. You save time on every incident.
Our commitments-
Local expertise
We work regularly in Djibouti's 2 data centers and at the YAC, Haramous, Rasdika and To7 cable landing stations. We know the access procedures, the site teams and local constraints.
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CDCP-certified team
Our engineers are Certified Data Centre Professionals and follow data hall operations best practice.
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Fast escalation
We engage the relevant manufacturers, carriers and utilities directly, with no middleman.
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Transparent reporting
Every ticket is timestamped and tracked in your portal: real-time SLAs, PDF reports with photos, hours used.
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Controlled costs
A clear monthly plan, included hours that roll over, rates known in advance. No surprises on the invoice.
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Available 24/7
An on-call rota covers nights, weekends and public holidays. P1 tickets trigger an immediate alert.
How it works
One request, full tracking, one report
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Request
You open a ticket in the portal (or by email / phone for a P1): site, priority, equipment, description.
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Acknowledgement
A manager qualifies the request, assigns an engineer and confirms acknowledgement. The clock stops.
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Intervention
The engineer travels to site, keeps you posted at every stage (en route, on site) and works with your team.
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Report
You receive a detailed report: hours, actions performed, parts, photos. Downloadable as PDF.
Need hands on site in Djibouti?
Tell us about your infrastructure and we will propose a plan tailored to your sites and SLAs.